Privacy Policy

1. Information We Collect

We collect information to provide a better experience and core functionality for task and time tracking:

• Account Data: Email address and name (provided by you or your SSO provider like Google/GitHub).
• User Content: Tasks, projects, descriptions, tags, and time logs that you voluntarily enter into the Service.
• Usage Data: Technical information such as your IP address, browser type, and how you interact with the application (clicks, navigation) to help us improve performance.
• Payment Data: We use third-party processors (e.g., Stripe) to handle payments. We do not store your full credit card details on our servers.

2. How We Use Your Information

We use the collected data for the following purposes:

• Core Functionality: To display your tasks and calculate your time tracking metrics.
• Communication: To send essential service updates, password resets, or responses to support inquiries.
• Improvement: To analyze aggregated, non-identifiable usage patterns to fix bugs and develop new features.
• Security: To detect and prevent fraudulent activity or unauthorized access.

3. Data Storage and Security

• Security: We implement industry-standard security measures, including TLS encryption for data in transit and AES-256 encryption for data at rest.
• Location: Your data is stored on secure servers located inFrance.
• Retention: We store your data for as long as your account is active. If you delete your account, we will purge your data from our active databases within 30 days.

4. Third-Party Services

We do not sell your personal data. We only share data with essential service providers who help us run the SaaS:

• Infrastructure: Netcup GmbH
• Payments: Stripe
• Emails: Resend
• Analytics: Umami

5. Your Rights (GDPR & International Standards)

Regardless of your location, we provide the following rights to all users:

• Access & Portability: You can request a copy of all your data (tasks and logs) in a machine-readable format (.csv or .json).
• Correction: You can update your account information at any time.
• Deletion: You can request the permanent deletion of your account and all associated data.
• Withdrawal of Consent: You may opt-out of non-essential communications at any time.

6. Cookies

We use "cookies" to keep you logged in and to remember your preferences. You can disable cookies in your browser settings, but some features of the Service may not function correctly.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes via email or a notice within the application.

Contact Us

If you have questions about your privacy or wish to exercise your data rights, please contact: support@tryklokk.com